As an Implementation Project Manager, you will play a crucial role in collaborating with clinicians to integrate our MIM clinical software into their workflow. Your primary responsibility is to ensure the successful onboarding of MIM for nuclear medicine customers. You will serve as the project manager and collaborate closely with the customer to plan, implement, and train clinical users on our software. This role calls for outstanding communication skills and efficient time management to ensure a smooth implementation process. You will utilise your background in software implementations/SaaS to guide customers to incorporate MIM into their daily workflow, streamlining and automating their processes to enhance patient care. Additionally, you will be responsible for gathering insights and providing valuable feedback to internal stakeholders, driving continuous improvement of our software and services.
What You'll Do:
- Work with the clinical stakeholders (Physicians, Physicists, techs) to configure and customize the software to their needs
- Consult with hospital IT to install MIM and establish connectivity with other hospital systems
- Act as a project manager, leading multiple implementations simultaneously
- Set up project goals and timelines, track project milestones and manage expectations or unforeseen circumstances.
- Coordinate project team members
- Perform post-implementation functions for new and established products to ensure the successful adoption of our software into our customer’s clinical workflow
- Communicate effectively, written and verbal, to ensure alignment throughout each implementation project
- Provide consultation on, manage, and support technology adoption with clinical stakeholders
- Provide training to your team members and cross-functional teams
What You'll Need:
- 3 years of software implementation or project management experience
- Background in project management, in Nuclear Medicine is a plus
- CAPM or PMP certification preferred
- An inquisitive mind that enjoys problem solving
- Ability to multitask and prioritise
- Ability to effectively educate clinical personnel
- Demonstrates flexibility, autonomy, self-motivation, and a high level of professional demeanour
- Ability to work effectively with in-servicing programs to achieve highest level of product compliance and direct training
- Excellent verbal, written and presentation skills
- Proficient in Excel and PowerPoint
- Willingness to travel up to 30 % with potential for international travel
- Fluency in English, other languages such as Dutch, French and German are a plus
What You'll Get:
- A full-time employment opportunity with a permanent contract
- A flying start for every junior, further growth, and knowledge sharing for our senior employees
- Interesting internal training and learning opportunities
- A hybrid work environment so you can work from home as well as enjoy the office
- The possibility to buy an additional 10 vacation days as well as many other benefits through our Flex Income Plan
- An attractive salary in line with experience supplemented with numerous fringe benefits
- A company car or a mobility budget
- Hospital insurance
- Pension savings and long-term illness insurance.
Something Else to Consider:
- You get your own MacBook Pro or Dell XPS, which you can use to watch Netflix in your spare time
- You also get your own iPhone or equivalent, with 280GB on us every month
- You get to choose what time you start, between 7 AM and 10 AM
- Thirsty from all the hard work? We've got you covered with our overly-filled fridge and endless choices of beverages
- For coffee lovers: endless fresh coffee beans!
- For the fit freaks: free fruit!
- For the sweet tooth: too many cookies!
Wait, what does MIM do?
MIM provides medical imaging software to imaging centers, hospitals, specialty clinics, research organizations, and pharmaceutical companies across the globe. Our mission is to enhance patient care by providing tools to support the diagnostic and treatment process so the physician can focus on the patient.
Diversity Equity and Inclusion
MIM is committed to fostering a diverse and inclusive culture where everyone can contribute and thrive. We'll encourage, support, and learn from each other’s perspectives. This is both the right thing to do and vital: diverse perspectives fuel innovations that enhance patient care.
*Our office is located in Genk, not Brussels.